Last updated: July 31, 2026
Please read carefully. SRTN operates a strict no-refund policy. By making any payment you acknowledge and accept that all fees are final and non-refundable.
SRTN provides a cloud-based traffic-filtering and click-fraud protection service. Because the Service is delivered digitally and is accessible immediately upon payment, all fees paid to SRTN are final and non-refundable. There are no refunds, credits, or prorated reimbursements for partial billing periods, unused subscriptions, or dissatisfaction with the Service.
You expressly agree that all payments made to SRTN are non-refundable. This applies to, but is not limited to:
No refund will be issued under any circumstances except where SRTN is legally required to do so under mandatory consumer-protection law (see Statutory Exceptions).
Upon successful payment, you receive immediate access to the full functionality of the Service. Because the Service is digital and consumable from the moment of payment, you waive any statutory right of withdrawal that may otherwise apply to distance sales of digital content, in accordance with applicable law. By checking out, you expressly consent to the Service being provided in full before the end of any statutory withdrawal period.
Paid Plans renew automatically at the end of each billing cycle until you cancel. Each renewal charge is non-refundable. If you wish to stop future charges, you must cancel your subscription before the next renewal date. Cancelling stops future billing only — it does not entitle you to a refund for the current or any prior billing period.
If you use a free trial, you must cancel before the trial ends to avoid being charged. Once a trial converts to a paid subscription, the resulting charge is non-refundable. Any unused portion of a free trial is not refundable and carries no cash value.
Cancellation and refund are two different things:
To cancel, go to the billing section of your dashboard or contact support@srtn.lol before your next renewal date.
Nothing in this Policy limits any non-waivable rights you may have under mandatory consumer-protection laws in your country of residence. Where such laws unconditionally require a refund in a specific situation (for example, where a service was never provided at all), SRTN will comply with that legal obligation. This Policy does not override rights that cannot be excluded by contract under applicable law.
Any refund required by law will be limited to the amount actually paid for the specific service in dispute and will be issued to the original payment method.
Initiating a chargeback or payment dispute to circumvent this no-refund policy is a violation of these terms. If you believe a charge was made in error, you must first contact us at support@srtn.lol so we can investigate. Filing a chargeback without first contacting us may result in:
SRTN does not guarantee uninterrupted service. Occasional downtime for maintenance, infrastructure issues, or factors outside our control does not entitle you to a refund or service credit. Any goodwill credits, if offered, are granted at SRTN's sole discretion and do not establish a precedent or obligation.
We may update this Refund Policy from time to time. Material changes will be communicated via email or a dashboard notice. The "Last updated" date above reflects the most recent revision. The no-refund nature of the Service applies to all payments made before and after any such update.
If you have questions about this Refund Policy, contact us at: